When your customers’ reaction seems like a storm of many opinions, finding a place to start can be difficult. (“The app is loaded slowly, but yes, they love the new icon!”)
The customer’s opinion is very important, but with limited resources, it is not possible to fix everything together.
Let’s say there was something that would help you make the right decisions based on customers’ opinions, analysis, and priority so that the customers are happy.
Best For
- Customer support
- Product designers
- Product managers
Alternative
- Canny
Overview
🚀 Prioritization
Let AI help you sort and prioritize feedback efficiently.
🎯 Feedback Collection
Gather feedback easily through dedicated boards or website widgets.
💡 Custom Branding
Match your feedback portal with your brand’s look and feel.
🔥 Flexible Workflow
Customize boards and track feedback through various stages.
Key Features
The Crumble is an AI-powered platform, which simplifies the process of collecting, analyzing, and prioritizing customers for businesses, thereby helping to make more intelligent product decisions.
Priority day of response by AI
It can often be difficult to analyze numerous views of customers. The AI of Crumble simplifies this process, giving priority to reactions to your specific needs.
- Customize Priority: Change Criteria based on your strategic goals, customers’ vote, and other metric.
- Regular Evaluation: Set time for analysis of your convenient response – daily, weekly, or menstruation.
Use AI and prioritize the reactions according to the parameters of your choice.
Collect customer feedback
Receptions can be easily collected from different channels using Crumble. This is a convenient method of sharing their opinions.
Priority day of response by AI
It can often be difficult to analyze numerous views of customers. The AI of Crumble simplifies this process, giving priority to reactions to your specific needs.
- Customize Priority: Change Criteria based on your strategic goals, customers’ vote, and other metric.
- Regular Evaluation: Set a time for analysis of your convenient response – daily, weekly, or menstruation.
Use AI and prioritize the reactions according to the parameters of your choice.
Collect customer feedback
Receptions can be easily collected from different channels using Crumble. This is a convenient method of sharing their opinions.
- Special Feedback Board: A place where customers can post their challenges, ideas, and suggestions.
- Website Widget: A small widget that allows users to give opinions without your website.
Feedback portal with custom branding
Make sure your feedback-collecting portal matches your brand.
- Brand Customization: Add your logo and brand color easily.
- Custom Domain: Maintain the brand adjustment by setting the domain and email address.
Integrate the feedback board to match the design and feelings of your website.
Workflow customization
Organize and manage feedback via a customized board for your special workflow.
- Private Board: For internal discussions and sensitive responses.
- Custom status: Track the reactions at different stages.
Customize your feedback board as per your process and needs.
Why Crumble?
Give customers’s opinions, analyze and prioritize the customers using AI’s power, you can make the right decisions and meet the needs of the customers in your product.
Ready to make the smart product decision?
Register to get access to life at Crumble today!
What Users Say
“I collect customers’ feedback on Feedforward and show their improvement process, which is really good. The only thing I will change is to add a video tutorial for users. Developers respond very quickly and I will recommend this product. However, it may be more useful on the mobile platform.”
– Shannon
“At first I was unable to share the board and its use was very complicated. I wanted to create a test account, but it was very difficult. Moreover, the required confirmation codes did not come. In my opinion, it still needs improvement.”
– Nicholaspap
Pricing Comparison
License Tier 1
-
Super admins 1
-
Public or private boards 1
-
AI credits per month 250
-
White label branding
-
Private and public boards
-
Roadmap
-
Embeddable widget
-
Unlimited end users
-
User comments and product updates
-
Custom domain and custom email domain
License Tier 1
-
Super admins 3
-
Public or private boards 3
-
AI credits per month 500
-
White label branding
-
Private and public boards
-
Roadmap
-
Embeddable widget
-
Unlimited end users
-
User comments and product updates
-
Custom domain and custom email domain
License Tier 1
-
Super admins 7
-
Public or private boards 7
-
AI credits per month 1000
-
White label branding
-
Private and public boards
-
Roadmap
-
Embeddable widget
-
Unlimited end users
-
User comments and product updates
-
Custom domain and custom email domain
Standard
-
White Label Branding
-
Private or Public Board
-
Embeddable Widget
-
Unlimited End Users
-
User Comments & Product Updates
-
Custom Domain & Custom Email Domain
-
1,000 AI Credits
Frequently Asked Questions
1. What is Crumble?
Crumble is an AI-powered platform, that helps you collect, analyze, and prioritize customers so that you can decide smart products.
2. How does Crumble work work?
Using Crumble AI technology automatically analyzes customers’ reviews and gives priority to them according to your specific needs. This helps you easily identify the information you need.
3. Can I use my brand logo and color on Crumble?
Yes, Crumble allows you to set up your brand logo, color, and other customization so that it perfectly matches your brand.
4. Can I use the website widget to collect feedback?
Yes, you can collect customers’ reviews by adding a small widget to your website, which allows them to give direct feedback without the site.
5. How can I sign up for Crumble?
To sign up on Crumble, just go to the website create your account and get Lifetime Access today!
6. Crumble what can I use as a mobile app?
Currently, Crumble is available only as a web platform, but news about mobile apps can be found in the future.
7. What is Crumble suitable for my team?
Yes, Crumble is especially suitable for customer support teams, product designers, and managers, who want to make customers’ feedback analysis and decision-making process easier.
